How long do you have to file an HVAC warranty claim?

There is no single deadline for an HVAC warranty claim. Each manufacturer and distributor sets its own window, and the ones we checked run from 30 days (Ferguson, from the repair date) to 90 days (Carrier through ServiceBench, and Trane), with Lennox, Daikin and Goodman at 45 days. The clock also starts on different days. Lennox and Trane count from the failure date. Carrier (ServiceBench), Daikin and Goodman (Warranty Express) and Ferguson count from the repair date, and Daikin also wants the failed part received within 30 days of filing. Policies are the manufacturers' and distributors' own and can change; we checked each one against its published page on October 18, 2026, so check your brand and supply house before you rely on a number.

Last checked: October 18, 2026 · Sources are in the Source column and listed at the end.

HVAC warranty claim deadlines by brand and distributor

Scroll sideways to see all columns.

Policies are the manufacturers' and distributors' own and can change. Check the linked source.

a. Daikin's rule comes from a distributor, HVAC Distributors, republishing Daikin's notice (posted December 26, 2025). It isn't a Daikin-hosted page.
b. The Warranty Express help page says the 45 days run from the date of repair. At least one distributor's page says 45 days from the failure date. Confirm with your distributor.^5b
c. From ICP's distributor-facing operating letter, dated January 1, 2014, and a distributor reference sheet. Confirm the current window with your distributor.

Which date starts the clock: failure date or repair date?

This matters more than the day count. Two brands with "45 days" can give you very different amounts of time.

Brands that count from the failure date

Lennox counts 45 days from the part failure date.² Trane counts 90 days from the failure date.³ If the homeowner waits a week to call you, that week is already gone.

ICP treats the fail date and repair date as the same date in its system.⁶ Put the real failure date on the claim.

Brands that count from the repair date

Carrier through ServiceBench,¹ Daikin, Goodman and Amana through Warranty Express,⁴⁵ and Ferguson⁷ all count from the repair date. The clock starts when the work is done, not when the unit quit.

Why a slow repair can eat your window

Carrier Enterprise says the fail date and repair date on a claim must be within 90 days of each other. If they're more than 90 days apart, don't file.¹ A part on back order or a homeowner who keeps pushing the appointment can put you outside that line before you ever open the portal.

Carrier, Bryant and Payne (ServiceBench)

90 calendar days from repair, submitted and approved

Carrier Enterprise says every warranty claim must be submitted and approved in ServiceBench within 90 calendar days from the repair date.¹ Read that twice. Approval has to land inside the window too, so a claim filed at the end of the window leaves no room for a question back from the reviewer.

File only after the repair is done and the order is invoiced. The account number and part number on the claim have to match your Carrier Enterprise invoice.¹

60 days to resubmit a rejected claim

Carrier's own claim training deck (January 2020) gives 60 days from the date of rejection to resubmit a corrected claim.^1b Don't let rejected claims sit in a pile.

Lennox (LennoxPros)

45 days after the part failure date, and late claims aren't processed

Lennox's warranty policy says claim information must be submitted electronically through LennoxPros no later than 45 days after the part failure date. Claims received after 45 days are not processed.² No phone calls, no paper. Online only.

Trane and American Standard

90 days from the failure date

Trane's residential limited warranty states that all claims under it must be filed within 90 days of the failure date.³ That's from failure, not repair. Log the day the system went down.

Daikin, Goodman and Amana (Warranty Express)

What changed on January 1, 2026: 45 days from repair, no 15-day grace period

Starting January 1, 2026, Daikin dropped the 15-day grace period it used to allow. All claims must be in Warranty Express within 45 days of the repair date.⁴ That notice reached contractors through distributors. The copy we cite is HVAC Distributors republishing it.

For Goodman and Amana, the Warranty Express help page says claims must be submitted within 45 days from the date of repair.⁵ Goodman's own claim form points you to Warranty Express or to a paper form through your local distributor.^5a

Failed parts received within 30 days of filing, or the whole claim is denied

This one bites. Under Daikin's 2026 policy, all required parts must be returned and received by Daikin within 30 days from the claim submission date. A part that arrives late means the whole claim is denied, labor and parts.⁴ "Received" is the word. Shipping it on the last day doesn't count.

Daikin's notice is about Daikin claims. We haven't seen the same parts rule published for Goodman or Amana, so ask your distributor.

ICP brands (Tempstar, Heil, Comfortmaker and others)

The 90-day claim period and the 60-day resubmission window

ICP's distributor operating letter treats the fail/repair date as the start of a 90-day claim period.⁶ A distributor reference sheet says the repair date must be within 90 days of the claim submitted date, and rejected claims must be resubmitted within 60 days of rejection.^6a

Both documents are written for distributors, and the operating letter is dated January 1, 2014. Treat these numbers as a starting point and confirm the current window with your ICP distributor.

Rheem and Ruud

Who to ask, and why there's no day count here

We couldn't find a published Rheem or Ruud HVAC claim deadline. We're not going to guess one. Ask the Rheem distributor you bought from what window they work to, and get it in writing.

If you buy through Ferguson, Ferguson's 30 days applies to claims filed with Ferguson.⁷

When you buy through a supply house: Ferguson and Carrier Enterprise

Ferguson: 30 days from repair, online form only

Ferguson says all HVAC warranty claims must be submitted through its online form within 30 days of the repair date. The repair has to be done first, the part has to be bought through Ferguson, and you need the Ferguson invoice. Ferguson stopped taking paper forms at the branch after July 31, 2025.⁷

Carrier Enterprise: the ServiceBench rule above

If you buy Carrier parts through Carrier Enterprise, the 90-day ServiceBench rule applies: submitted and approved within 90 calendar days of the repair date.¹

Rule of thumb: work to the shortest window that applies to you

Your supply house may give you less time than the manufacturer. Ferguson's 30 days is a lot shorter than Carrier's 90 or Trane's 90. When you aren't sure which clock governs a claim, work to the shortest one.

How to stop missing claim windows

This is a habit you run in your own office.

• Log the dates on the ticket the day of the job. Fail date and repair date, both. Those two dates decide every window above.
• Run a weekly list. Every closed job with a failed in-warranty part, sorted by days left. Oldest on top.
• Hold failed parts until the return instructions come. Then ship fast. Daikin counts the day the part is received.
• Keep the paperwork with the job. Rating-plate photos and invoices, attached to the ticket, not in someone's truck. Our HVAC warranty claim checklist lists what the tech should capture on the job.

Want a number for your shop? Work out what missed claims cost you with your own numbers on our homepage.

Questions? [email protected]

FAQ

What's the shortest HVAC warranty claim window?

Of the policies we checked, Ferguson's is shortest: 30 days from the repair date for claims filed through its online form.

Does the clock start when the part fails or when I repair it?

It depends on the brand. Lennox and Trane count from the failure date. Carrier (ServiceBench), Daikin, Goodman and Amana (Warranty Express), and Ferguson count from the repair date.

What changed for Daikin warranty claims in 2026?

From January 1, 2026, Daikin removed the 15-day grace period. Claims go into Warranty Express within 45 days of repair, and required parts must reach Daikin within 30 days of the claim.

Can I resubmit a rejected Carrier or ICP claim?

Carrier's training material and ICP's distributor reference both allow 60 days from rejection to resubmit a corrected claim.

Do these deadlines ever change?

Yes. Policies are the manufacturers' and distributors' own and can change, and Daikin's 2026 change shows they do. This page lists the date we last checked each source. Confirm with your brand or supply house before relying on a number.

Sources

1. [1] Source: Carrier Enterprise, "How do I file a Standard Warranty Claim in ServiceBench?" Last checked October 18, 2026. help.carrierenterprise.com
2. [1b] Source: Carrier, "Warranty Claiming Onboarding" (Warranty Process Team, January 2020). Last checked October 18, 2026. web.archive.org (August 2, 2024 copy of cpdcetraining.com)
3. [2] Source: Lennox, Warranty Policy (LennoxPros partner resources). Last checked October 18, 2026. lennoxpros.com
4. [3] Source: Trane, residential limited warranty (AHR-SVW002B-EN). Last checked October 18, 2026. trane.com
5. [4] Source: HVAC Distributors, "Updated Warranty Claim Submission and Parts Return Policy Effective January 1, 2026," republishing Daikin's notice (posted December 26, 2025). Last checked October 18, 2026. hvacdist.com
6. [5] Source: Warranty Express Helpdocs, "How long do I have to submit a claim?" Last checked October 18, 2026. warrantyexpress.helpdocsite.com
7. [5a] Source: Goodman, Amana Warranty Claim Form. Last checked October 18, 2026. goodmanmfg.com
8. [5b] Source: Stevens Equipment Supply, "Warranty." Last checked October 18, 2026. stevensequipmentsupply.com
9. [6] Source: ICP, Operating Letter, "Warranty Claims Overview" (January 1, 2014). Last checked October 18, 2026. icpindexing.toddsit.com
10. [6a] Source: ICP warranty training reference sheet (distributor-facing). Last checked October 18, 2026. shareddocs.com
11. [7] Source: Ferguson, "HVAC Warranty Submission." Last checked October 18, 2026. ferguson.com

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General information, not legal advice. Check the current policy for your brand and distributor.

Carrier, Bryant, Payne, Carrier Enterprise, Lennox, LennoxPros, Trane, American Standard, Daikin, Goodman, Amana, ICP, Tempstar, Heil, Comfortmaker, Arcoaire, KeepRite, Rheem, Ruud, Ferguson, ServiceBench and Warranty Express are trademarks of their respective owners. Named for reference only; no affiliation or endorsement implied.